Stratfords wins Best in Postcode Award for Customer Service

Stratfords has been recognised for delivering outstanding customer service to its clients by winning a Best in Postcode Award from The ESTAS – the biggest award scheme in the UK residential property industry.

The award has been achieved via customer reviews submitted to the ESTAS review platform which is exclusively for real estate professionals, the reviews have been completed at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12 month period giving a highly accurate overview of the standard of service that’s been delivered to customers.

As a Postcode winner Stratfords has been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 18th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.

Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that an agent is delivering to clients. To win a Best in Postcode Award is a great achievement and something every agency should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service to clients in their local communities.”

Simon Brown, founder of ESTAS saysAt ESTAS we’re creating a community of estate and letting agents who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.

Luke Thirketle, Director at Stratfords says “I’m incredibly proud of the team for achieving this prestigious award. Winning in all three categories (Sales, Landlords, and Tenants) is a testament to the unwavering commitment to excellence demonstrated by everyone here at Stratfords over the past 12 months. We are determined to build on this success and strive for even better results in the future.”

For more information about ESTAS please visit www.theestas.com or call 01892 610245

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Hear from our customers

‘This is the best Estate Agent in Milton Keynes by far. We have been renting the past 10 years from these guys and never let us down…Would 100% recommend Stratfords Property Services to anyone.’

Fatjon K

‘Stunning service, excellent communication and very quick. We hope everybody who is involved in buying a house (especially first time buyers like us) to have an estate agent as Matt.

Gunai A

‘I can highly recommend Stratfords. They are a professional but approachable and friendly team.They quickly found a new tenant for me and managed to negotiate a very good rent. Good communication.’

Ian K

‘We were incredibly pleased with the service and experience that we were provided with by Matt…Stratfords are a lovely business and I’m grateful that we found our new home through them, would highly recommend!’

Joe F

Recommended to Landlords and Tenants alike. Luke and Matt were incredible during the whole process of renting and talked me through everything with amazing attention to detail. Stand out the best letting agents in Milton Keynes.

Kyle

‘David and his team have been my agents for my rental properties for the last 10+yrs and have always been extremely fare and professional in delivering exceptional value for money… These are my go to guys for rental agents and house sales and purchases’

Neville H

‘They have been amazing since the time we started viewing properties. At that time I was working in London and it was very difficult to view properties, but with the assistance from Luke we made it possible…It truly is a joy renting from Stratfords.’

Pieter L

‘Had a great experience with Stratford Property Services. Luke was always extremely responsive and flexible in the 18 months I rented a property through them. I wouldn’t hesitate to rent through Stratfords again in the future.’

Rachel C